Shipping policy

Shipping Policy

Last updated: 8 May 2026

Processing Time

Orders are processed within 2-4 business days after payment confirmation. You will receive a confirmation email once your order ships.

Orders placed on weekends or public holidays will be processed the next business day.

Shipping Times

Delivery typically takes 5-10 business days within South Africa, depending on your location.

Please note:
- Delivery times are estimates and not guaranteed
- We are not responsible for delays caused by the courier, weather, or customs
- During peak seasons (Black Friday, Christmas), delivery may take longer

Shipping Costs

We are pleased to offer Free Shipping on all orders across South Africa. The price you see on our product page is the final price you pay.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package using the courier's website.

Lost or Delayed Packages

If your package has not arrived within 7 business days of receiving your shipping confirmation, please contact us at info@mrdshop.co.za. We will investigate with the courier and keep you updated.

Incorrect Shipping Address

Please double-check your shipping address before completing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If you realize you made a mistake, contact us immediately at info@mrdshop.co.za – we will try to correct it before dispatch.

Customs and Import Duties

For domestic South African orders, no additional customs fees apply.

Contact Us

For any shipping-related questions, contact us at:

info@mrdshop.co.za
087 265 2586